Refund & Return Policy
Refund policy
We strive to ensure that every product reaches you in perfect condition. However, we understand that unforeseen issues can occur. Our return policy is as follows:
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Eligibility for Returns:
- Returns are only accepted if the product is damaged or if you have received a different product than what you ordered.
- To process a return, you must provide an unpacking video clearly showing the issue with the product.
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Conditions for Return:
- The product must be returned in its original condition with all tags, packaging, and accessories intact.
- The return request must be initiated within 14 days of receiving the product.
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Process for Return:
- Submit your return request along with the unpacking video through our triptiverma5555@gmail.com
- Once your return is approved, you will receive instructions for shipping the product back to us.
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Non-Returnable Items:
- Products without an unpacking video will not be eligible for returns.
- Returns due to reasons other than damage or wrong product delivery are not accepted.
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Refunds:
- Upon receiving and inspecting the returned product, we will process your refund or replacement within 5-7 business days.
For any questions, feel free to contact us at triptiverma5555@gmail.com Thank you for understanding and cooperating with our policy!