Refund & Return Policy

Refund policy

We strive to ensure that every product reaches you in perfect condition. However, we understand that unforeseen issues can occur. Our return policy is as follows:

  1. Eligibility for Returns:

    • Returns are only accepted if the product is damaged or if you have received a different product than what you ordered.
    • To process a return, you must provide an unpacking video clearly showing the issue with the product.
  2. Conditions for Return:

    • The product must be returned in its original condition with all tags, packaging, and accessories intact.
    • The return request must be initiated within 14 days of receiving the product.
  3. Process for Return:

    • Submit your return request along with the unpacking video through our  triptiverma5555@gmail.com
    • Once your return is approved, you will receive instructions for shipping the product back to us.
  4. Non-Returnable Items:

    • Products without an unpacking video will not be eligible for returns.
    • Returns due to reasons other than damage or wrong product delivery are not accepted.
  5. Refunds:

    • Upon receiving and inspecting the returned product, we will process your refund or replacement within 5-7 business days.

For any questions, feel free to contact us at triptiverma5555@gmail.com Thank you for understanding and cooperating with our policy!